rxinventory rxinventory Privacy

Support

We're here to help you get the most out of rxinventory.

Contact Us

Email our support team and we'll get back to you within 1–2 business days. Please include your pharmacy name, the device and app version you're using, and a description of the issue.

Email: [email protected]

Website: https://rxinventory.kalourmade.com

Hours: Monday–Friday, 9:00–17:00 GMT

Frequently Asked Questions

How do I get an account?

rxinventory accounts are provisioned per pharmacy. Contact us at the email above to set up your organization, then invite your staff from the app.

I forgot my password.

Use the "Forgot password" link on the sign-in screen, or visit https://rxinventory.kalourmade.com/password/reset to request a reset link.

The barcode scanner won't open.

The app needs camera permission to scan barcodes and batch numbers. Enable it in your device Settings → rxinventory → Camera, then reopen the scanner.

Which devices are supported?

iOS 15.1 or later, and Android 7.0 or later. The web app runs in any modern browser.

Delete Your Account & Data

To request deletion of your account and associated personal data, email [email protected] from the address on your account with the subject "Account deletion request".

We will confirm and complete the deletion within 30 days. Some records may be retained where required by law or for legitimate business purposes, as described in our Privacy Policy.